Returns & Exchanges
We want you to love your Squishmallows X Pierced Co jewelry, but if you are not completely satisfied, we accept returns on unworn items within 30 days of delivery. Please note that for hygiene reasons, pierced earrings must remain in their original sealed packaging to be eligible for a refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original Squishmallows branded collector packaging to ensure they arrive safely.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing